NASHVILLE — The Tennessee Department of Commerce & Insurance’s (TDCI) Division of Regulatory Boards and the Tennessee Motor Vehicle Commission are alerting Tennessee consumers that the recent nationwide closure of American Car Center stores may affect Tennessee consumers who have purchased a vehicle from this company.
TDCI, the Tennessee Attorney General’s Office, and the Tennessee Department of Revenue are sharing information in an effort to help inform consumers.
The following is a list of Frequently Asked Questions:
Can I file a complaint with the Tennessee Motor Vehicle Commission? Tennessee auto dealers are required to have a surety bond to obtain a license. Complainants may be eligible to make a claim against that bond with the bond company. The bond company investigates each claim on its merit and determines eligibility. The limits of liability of the dealer bond is $50,000.
Should I stop making my car payment? It is not advisable to stop making payments on a vehicle you have purchased from a dealership even though that licensee has closed. Consumers should continue to make payments to their creditor in order to avoid negatively impacting their credit rating.
My temporary tag is about to expire. What should I do? If you are a consumer and in possession of a temporary tag which is about to expire, contact your local county clerk and have ready your bill of sale showing your purchase from American Car Center or a complaint you have filed with the Motor Vehicle Commission. You will need this documentation to apply for an additional 30-day temporary operating permit (TOP) through the county clerk.
What are my legal options? Affected consumers should also consult a private attorney to determine their rights as a consumer and whether further legal action is necessary in regards to their specific complaint.
I still have questions. Who should I contact? If you have any questions or concerns, contact TDCI Monday through Friday between the hours of 8 a.m. and 4:30 p.m. CST at 615-741-2711.
Thank you .
Your account has been registered, and you are now logged in.
Check your email for details.
Submitting this form below will send a message to your email with a link to change your password.
An email message containing instructions on how to reset your password has been sent to the e-mail address listed on your account.
Thank you.
Your purchase was successful, and you are now logged in.
| Rate: | |
| Begins: | |
| Ends: | |
| Transaction ID: |
A receipt was sent to your email.
(0) comments
Welcome to the discussion.
Log In
Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
PLEASE TURN OFF YOUR CAPS LOCK.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.